We offer the industry’s best inbound and outbound call center services. We also offer hardware and software solutions that record EVERY call, can grade every call and then integrate that data with your CRM system.
What DealerFocus™ Does
Using the latest technologies, we transfer incoming service calls from your dealership automatically to the DealerFocus™ call center. Our call center professionals answer the phone as if the call is being answered at your dealership, and we schedule all your service appointments.
We also make outgoing CSI calls, recall appointment calls, declined service appointment calls, lease retention, equity calls and lost soul appointment calls – all resulting in additional revenue.
Working With DealerFocus™
When you work with the experienced DealerFocus™ team, you can expect results that are quantifiable and drive additional revenue to your bottom line.
- Communications with your customers are streamlined.
- Record every sales and service call.
- Customers experience shorter hold times.
- Customers experience and a higher quality of service.
- Your CSI ratings improve dramatically.
- You have more ‘sales’ time with each customer.
Contact DealerFocus™ Today
Increasing profits one call at a time!